30-Day Money Back Refund
Following the thirty (30) days from the original date of purchase, you may return
any product purchased from TechMatte, for any reason and receive a refund for the
original purchase price of the product. As per our Return Policy, we do ask that
you ship the item back to us and that it be in new, unopened and a sellable condition.
Once the product is received by us here at TechMatte, we will be happy to proceed
with processing the refund for the full purchase price of the returned item. Please
see our Return Policy for further details.
Lifetime Replacement Warranty
At TechMatte we understand that screen protectors can be difficult to install - whether you are a beginner or pro. Because of that, we offer our customers a simple, hassle-free replacement for absolutely any reason, at any time after the original purchase.
It is our goal to have complete customer satisfaction. We will provide a replacement or refund for your product should there be any defect from the manufacturer or from shipping and handling. If for any reason we are unable to send a replacement (should the item be discontinued), we will offer a refund, or a new product of equal purpose and value.
For purchases outside of the United States of America, we will handle all quality-related issues by issuing a full refund for the purchased product and paid shipping cost.
Our Lifetime Replacement Warranty covers one (1) replacement of the originally purchased product for damage incurred from user error. Subsequent replacements (outside the scope of product defectiveness) are not covered by this warranty.
TechMatte may request return shipping of a defective product for analysis at TechMatte's own discretion.
One Year Warranty
For twelve (12) months following the original date of purchase, you can contact
TechMatte for any quality-related issues and we will provide a free replacement
for the product.
At our discretion we will even offer to cover the shipping cost to get the free
replacement to you. TechMatte does reserve the right to request damaged/unusable
items to be returned to us for verification and improvement purposes. The responsibility
of shipping fees and other expenses for these types of instances will be handled
at the discretion of TechMatte and on a case-by-case circumstance.
TechMatte will cover return shipping costs for any issues that are the direct result
of an error or quality-relating issue made on our end, such as: receiving a damaged
or defective item(s), or having been shipped an incorrect product. All other return
costs/shipping fees will be covered at our discretion.
Shipping fees relating to exchanges for correct models/versions, or accidental orders
will be the responsibility of the customer. Also, if a product is fulfilled and/or
shipped to you through our selling platform of Amazon, you will need to contact
Amazon's Customer Support department and abide by their specific policies regarding
returns. (Please note: unauthorized reselling of any and all TechMatte and TechMatte
brand products is prohibited.)
Warranty coverage does not extend to any product: (a) purchased from a non-authorized Third Party seller (b) for which a refund of the full purchase price has been processed (c) for which a valid order number or record cannot be provided or located.
All TechMatte fulfilled returns can be shipped to the following address:
Attn: (order number)
P.O. Box 150
Bradford Woods, PA 15015