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Galaxy S22 Ultra 6.8" 2022
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Question and Answers
what is the hardness level?
Thank you for your question. It's 9H.
Do you offer extra protectors for sale without the UV light, once we have purchased the whole kit once?
Yes, we do sell the replacement kit without the reusable tools such as UV light, Metal Cylinder, Bubble Level, 2 White Pins, and installation tray. The replacement kit's direct product link is: https://techmatte.com/S22U-UV-RP
How do you get it off to replace it?
Thank you for the question. To remove the screen protector, just gently lift it at one of the corners; it is best to peel it off in one piece just like the traditional glass screen protector. If you haven't file a warranty claim, kindly contact us at support@techmatte.com with your order ID and a picture of the damaged or used protector; on or off the phone, we will be glad to assist you further.
Is there a warranty if the screen protector breaks?
Yes, if the screen protector is damaged, you may file a warranty claim by contacting our support team including the valid ID and a picture of the protector to show the issue. We will be glad to assist you further. support@techmatte.com
I think some of the liquid got into my speaker. I did everything and followed everything to the letter. Is there anything I can do?
We are sorry to hear this, thank you for letting us know. The gel adhesive can be cleaned with an alcohol wipe. If the installation didn't go well, kindly contact our support team, we will be glad to assist you further. support@techmatte.com
Can you buy just the UV light separately? I just opened my replacement box and my UV light is broken.
What is the difference between the 3-pack and this 2-pack besides the slightly different tools and install process? Is this an updated version of the 3-pack?